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Customer Acquisition

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$660 million+ value loan applications initiated via mCAS channel

Customer Acquisition

FinnOne Neo Mobile Customer Acquisition System (mCAS) is designed to help financial institutions bring the bank to the customer by providing their field staff with powerful applications on their mobile devices. The mobile loan software provides full customer acquisition capabilities via phones and tablets. It helps users perform paperless data sourcing, check application status, and submit field investigation responses. The applictaion drastically reduces risk with integrated, automated credit checking with credit bureaus. This mobile banking application also empowers the underwriter to approve or reject cases when on the move in an online/offline mode.

Business Benefits

  • Customer satisfaction
    Enhanced customer reach with faster onboarding
  • Reduced risk
    Integrated, automated credit checking
  • Enhanced efficiency
    Paperless loan sourcing with underwriting on mobile
  • Real-time investigations
    Location tracking to avert fraudulent field investigations
  • Reduced turnaround time
    Approval/Rejection of cases on the move

Key features

FinnOne Neo mCAS includes the following features:

    • Lead module to capture new prospect
    • Paperless loan data sourcing involving image capture at different loan stages
      • Instant credit checks with credit bureau integration
    • Instant customer eKYC verification
    • Email / SMS - Customer application form with customer photo and signature on it
    • Real-time field investigation
      • Real-time application status check and submission
    • MIS for agent on mobile
    • Query module for back office and field agent communication
    • EMI Calculator
    • E-signature
    • Support online and offline mode
    • OS Supported - Android, iOS
    • Integration for income tax records validation
    • Integration for customer identity verification
      • ‘Personal Discussion’ facility on mobile
      • ‘Household Expenditure Measure’ based calculation facility
      • Dynamic form for Need Analysis

Discover More About FinnOne Neo mCAS

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