As digitization continues to transform industries, consumers expect digital experiences from their financial services providers. While banks have successfully moved many customer facing transactions to digital, lending in particular is an area which has either been neglected or digitized only in fragments. As lending constitutes a significant part of banking business and is being pursued aggressively by digital disruptors, banks need to offer an end to end digital experience. With digital and analytics playing a significant role in generating actionable insights from the huge amount of data being generated, there is a need to also digitize the content pieces so that it can be seamlessly plugged along with this data.
FinnOne Neo Enterprise Content Management (ECM) is a comprehensive solution designed to digitally mange enterprise content by automated processing throughout the loan life-cycle, while improving operational efficiency, enhancing collaboration, reducing costs and speeding up their loan processing. FinnOne Neo ECM automates the document management processes, enabling financial institutions to transition from paper-based to completely digitized operations. FinnOne Neo ECM also supports cloud deployments, while optimizing costs by supporting pay-per-use models.
FinnOne Neo ECM’s Service Oriented Architecture facilitates seamless integration with multiple loan origination systems, which helps in automatic retrieval of lending documents checklist, rescanning and upload of existing documents on request from any host solution. The solution has all the essential features necessary for digitizing document management processes:
Communication engine User Interface: Provides the flexibility to define the mode of communication for the user whenever a case is assigned to them in the worklist
Linked documents: Automatically links documents against each applicant type
Document and Case Viewer: Displays the workflow and the tasks for a case
FinnOne Neo Enterprise Content Management (ECM) is designed by adopting the latest technological stack. This aids in customization and interfacing with other applications in the enterprise ecosystem. FinnOne Neo ECM provides: