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FinnOne Neo Corporate Collections

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FinnOne Neo Corporate Collections

FinnOne Neo Corporate Collections

Product Module Overview

FinnOne Neo Corporate Collections helps banks minimize delinquencies through the efficient, automated tracking and management of delinquent accounts. The solution optimizes the entire loan collections lifecycle from soft calling of delinquent customers to tackling hard bucket collections, including the follow up of legal cases until final closure. It comes with features such as use of multiple challengers against one champion strategy, case stamping to allow the automatic assignment of cases based on defined parameters and rule based automatic allocation of cases to collectors.


The solution helps improve collections with analytics based identification of the most effective channel for reaching out to customers and automated communication to customers as per defined workflows. It offers flexibility in follow-up based on case, customer, account level and provides seamless integration with third party collections systems / platforms. FinnOne Neo Corporate Collections also supports integration with mobile platforms to deliver faster and paperless transaction processing with reduced risk and higher transparency for collection agents and customers.

Business Benefits

  • Digitize End­To-End Lending
    Extend business reach and gain new businessa
  • Enhanced Collections
    To decide the best strategy for classification, allocation and follow-up Actions
  • Simplified Operations
    Provides a configurable dashboard providing critical information
  • Seamless Integration
    Integration with Avaya and other third party predictive dialers
  • Reduce NPLs with Collections
    Develop optimal recovery strategies with collection analytics
  • Track Risk Comprehensively
    Benefit from data driven insights across the loan lifecycle

 

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Unique Features

  • Delinquency management queues as per defined buckets
  • Data sourcing from multiple host systems; configurable queuing logic for classification and allocation of delinquency cases
  • Defines multiple collection strategies based on individual risk profiles to determine the best strategy for implementation
  • Automatic assignment of cases to collection teams
  • Configurable settlement workflow with separate approval matrix for waivers
  • Automatic follow-up communication with customers based on rules
  • Capability to update the payment information real time
  • Option of follow-up at account or customer level
  • Defines loan accounts in different currencies leading to better visibility and enhanced decision making process

Line of business covered

  • Term Finance
  • Project/Structured Finance
  • Bill Discounting
  • Letter of Credit
  • Working Capital
  • Real Estate - Construction Finance
  • Loan Against Securities
  • Bank Guarantee