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mServe - Automated loan servicing through mobile

 

mServe - Automated loan servicing through mobile

With the high penetration of smartphones and
virtually ubiquitous mobile internet, banks’
customers have access to information at their
fingertips, anytime and anywhere. To meet this
need, banks and financial institutions need to make
their loan servicing systems available on web and
mobile. Mobility solution offers benefit of access at
all times, reduced service time, and enhanced
customer experience. Mobile channel also lowers
the dependency on dedicated customer service
functions resulting in reduced costs compared to full
service channels.