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Accelerating Digital Transformation and Minimizing Loan Delinquencies with Automated Loan Collections Technology

 

Accelerating Digital Transformation and Minimizing Loan Delinquencies with Automated Loan Collections Technology

Loan balances have grown by $57 trillion since
2007[1], standing at 83.9% of global GDP (2014)[2].
However, the proportion of non-performing loans
for every loan disbursed has increased by more than
50% (2007-14)[3]. With market and regulatory
pressures putting lending margins under stress,
effective collections have become even more
important to maintain lenders’ profitability. To make
matters more challenging, bank’s customer bases
deliver the right customer experience while
protecting their profits.